Administrative Assistant / Project Manager

Operations/Admin · US & Canadian Timezones, British Columbia
Department Operations/Admin
Employment Type Full-Time
Minimum Experience Mid-level

Only for applicants who live in the US / Canada or in those timezones.

Are you:

A detail-driven admin wiz?

Someone with a knack for organization, communication, and problem solving?

Loves project management?

Based in the US or Canada and are comfortable working in the Pacific time zone.

Perfect. Read on!

Who are we?

Dan Martell is an award-winning entrepreneur and investor who has founded multiple companies. He was named Canada’s top angel investor and he's completed over 40+ investments with amazing companies like Udemy, Intercom, and Unbounce. 

The Dan Martell | SaaS Academy Team is on a mission to help Software as a Service (SaaS) companies grow to new heights through world-class coaching and training. 

Now, we need you - yes you - to help scale to new heights and continue to provide incredible support to entrepreneurs.

What’s the gig? 

We’re searching for an experienced assistant to execute on administrative tasks and manage projects for our Chief Customer Officer (CCO) and other key stakeholders, and by proxy the broader team where needed. 

This role will work closely with the CCO to manage the customer success department, creating processes, driving adoption, managing change, and collaborating with team members.

Projects for you might include:

  • Working closely with the customer success team to plan new projects and make sure all the appropriate stakeholders are involved and completing tasks on time. 
  • Setting up client meetings with the CCO
  • Setting up new reports, dashboards, or workflows in Hubspot (we use Hubspot A LOT)
  • Researching best practices
  • Preparing reports for weekly executive meetings.

Overtime, the goal is that you’ll become an extension of our CCO by having the ability to anticipate needs, see around the corner, and remember things before he does. Because of this, the ability to build trust quickly is critical. We desire a high level of professionalism, confidentiality, discretion and judgement, in both written and verbal communication. 

Who exactly are we looking for?

Someone that can:

  • Roll with the punches/changes in a constantly evolving organization and space
  • Both lead a high performing team and roll up their sleeves to get absolutely anything done

In short, does this sound like you?

    • Organizer. You have impeccable attention to detail, you look to improve processes and you anticipate every eventuality.
    • Strategist. You approach a project methodically and you’re a keen problem solver.
    • Communicator. You have excellent written and verbal communication.
    • Adaptable. You thrive when you need to find solutions fast and you work fast and efficiently to get the job done. 
    • Efficient. You know how to manage your time well and can help others do the same. 
    • Initiative. You anticipate needs and enjoy tackling new challenges. 

      Further, the skills that are a big plus for this role:

      • You’re familiar with Hubspot.
      • Experience with Excel and data analysis/reporting will be super helpful.
      • You’ve worked in a customer success environment before. 

      Why you? 

      At a minimum, you have:

      • 3+ years of experience in a similar role
      • A proven track record in your ability to get things done.
      • A serious growth mindset. Personal development built into your day, week, and year.
      • You can hold your own. You make decisions decisively, and are able to take direct feedback. 
      • A drive to help others transform their business and life! 
      • Hands-on experience with tools like G-Suite, Excel (or Sheets), Asana, HubSpot, Slack, Zoom, etc.
      • Excellent organizational and time management skills.
      • Incredible communication and interpersonal skills.
      • You have experience delivering online.
      • You are based in the US or Canada and are comfortable working in the Pacific time zone.

      Like what you see?

      If you’re thinking: “This is totally me!” then be sure to apply below.

      Even if you’re thinking: “This definitely could be me!” apply below, anyways — we love diverse and non-traditional backgrounds.

      Also, if you have applied for a job like this with us before then please do let us know or apply again.

      To ensure that you’ve read the whole ad, please sneak the word ‘Mountain’ somewhere into your application.

      We can’t wait to meet you!

      Please check out the How We Hire section on our website to see what the steps are for our hiring process.

      Thank You

      Your application was submitted successfully.

      • Location
        US & Canadian Timezones, British Columbia
      • Department
      • Employment Type
      • Minimum Experience